Tag: Super Bowl

$133,000 Per Second

We hope that advertisers weren’t expecting any sales or discounts this year on February 5, the date of the 2012 Super Bowl. Last year the average cost for a 30-second spot was $3 million. This year it’s $3.5 million, with some ads going for $4 million.

As it turns out, the question about discounts is irrelevant: According to a recent article in the Philadelphia Inquirer, all the ad spots had been sold by the end of October, although the pregame show still has time available. The article notes that we can expect the usual companies to be on view — cars, snacks, movies and beverages — along with some new entrants.

A spokesperson for NBC’s just-launched Sports Network (NBC is now owned by Comcast) didn’t identify the newcomers, although an article in the The New York Times reported that Hyundai has bought five spots before and during the 2012 game, to be held in Indianapolis, for an undisclosed amount of money. Hyundai, as the Times story notes, has performed well in the U.S. market, and no doubt hopes to emulate the success that Chrysler had in last year’s two-minute Super Bowl ad featuring Detroit rapper Eminem.

As always, the question arises: Is $4 million, or $3.5 million, too much for a company to spend on one short ad?

Wharton marketing professor Eric T. Bradlow suggests that “for most companies, the direct impact of the advertising may not be worth the cost, but the opportunity to generate a large amount of buzz after the event has the potential to significantly generate” increased product awareness. “One thing I could imagine happening in the future is differential pricing depending on who is in the game,” he says. “If it is the New York Giants against the New England Patriots, the target demographic might be quite different than it would be if it’s the Green Bay Packers against the Cincinnati Bengals.” [Editor's Note: The Bengals lost yesterday to the Houston Texans.)

Can viewers expect one or two companies to stand out from the pack -- like Apple did in 1984 with its Macintosh ad, or Volkswagon did in 2011 with its Passat ad featuring music from Star Wars and a very young Darth Vader? "By definition, critics and advertisers will rank the ads from best to worst, and therefore there will be a best ad and a worst ad," Bradlow notes, adding, however, that "the degree to which all firms use proper market testing suggests that total variability among the quality of the ads should be low." At the same time, "creativity still prevails," and a superstar ad could crop up this year just as it has in prior years.

Given the doldrums that the 99% are in with high unemployment and depressed home sales, will the overall tone of the ads be less raucous than usual, or are consumers looking forward to irreverence and sophomoric humor? Bradlow predicts that advertisers "will stay away from certain topics, and offer [viewers] more opportunities to laugh.”

Last week’s Iowa caucus showcased the tight Republican race for the presidential nomination. Will politics play a role in this year’s ads by offering candidates a chance to differentiate themselves in front of a large audience? “Political ads can be very effective,” Bradlow notes. “You may see real political ads or spoof ads. It will be interesting to see if any of the candidates participate. My guess is that they will be too risk averse to do so.”

If Bradlow could give one piece of advice to Super Bowl advertisers this year, what would it be? “Test your ad well before it ever appears. Make sure the emotions it evokes are consistent with your brand. Memorable is not the only factor. Memorable and consistent are more important.”

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Will Customers Buy Into Cars ‘Imported from Detroit’?

With a widely praised Super Bowl ad featuring rap musician Eminem and gritty scenes of Detroit, Chrysler gained the kind of buzz that the bankruptcy beleaguered brand has long been lacking.

The automaker is trying to capitalize on the talk, with an expanded campaign that brings the ad’s “Imported from Detroit” tagline to dealerships, merchandise and its own website. But will the comeback promised by the commercial come to fruition for Chrysler?

Traffic for the Chrysler brand increased 267% on the auto shopping site Edmunds.com in the hours after the initial airing of the commercial, which showed Eminem behind the wheel of the new Chrysler 200 sedan. The 200 saw a 1,619% bump in traffic, Edmunds reported.

According to a story from Advertising Age, Chrysler and ad agency Wieden & Kennedy (which also created the “Just Do It” campaign for Nike) are rolling out dealer kits that cast sellers as “embassies” for cars “imported from Detroit.”  So far, the merchandising efforts, at least, appear to be paying off: T-shirts bearing the slogan are currently sold out on Chrysler’s “Imported from Detroit” website, which also features interviews with some of the real Detroit people who appeared in the ad.

The Super Bowl spot was successful because of the “symbolic linking of Detroit’s recovery with Chrysler’s recovery, and Eminem’s Recovery album, and the idea of Detroit becoming something new and different,” says Wharton management professor John Paul MacDuffie, who studies the auto industry. “[The ad] stirred emotions without feeling manipulative. It made you think about something familiar in a new way.”

MacDuffie predicts that many more consumers will seek out reviews of the 200 and give it a test drive as a result of the commercial. What they’ll find is that most reviews of the car “draw an explicit contrast to the Sebring, the model on the same platform that preceded it,” MacDuffie notes. “The Sebring had all sorts of problems, so it is easy for the 200 to make a positive impression by comparison.”

The 200′s upsides, such as a better-designed interior, also symbolize broader changes consumers can expect from other Chrysler products, MacDuffie says. The automaker, which was restructured and entered into a partnership with Italian car company Fiat after filing for bankruptcy in 2009 and receiving a government bailout, is also introducing a Chrysler 300 sedan.

While MacDuffie calls the pricing of the 200 — it starts at $19,245 — “attractive,” he says the car will be up against some tough competition. “Despite the ad’s emphasis on luxury, the 200 is really competing against the core mid-size sedans offered by both domestic and foreign automakers, which means such powerhouse products in terms of reliability … and reputation as the Toyota Camry, Honda Civic, Nissan Altima and Hyundai Sonata. As one reviewer put it, the 200 appears to be a more value-priced alternative to these products than a strong head-to-head competitor.”

In a recent Knowledge@Wharton interview about the overall state of the auto industry, MacDuffie noted that Chrysler has long been dependent on big trucks and SUVs to generate sales. “The whole logic of the Chrysler-Fiat tie-up was to bring the Fiat small car line-up to the U.S…. That will make them much more balanced and able to take advantage of what looks like a likely boost in small car demand.”

To sustain the renewed optimism for the Chrysler brand, the 200 needs put up relatively strong sales numbers, MacDuffie says, and “the 300 and other new products need to keep the trajectory of improvement — and hence the storyline of recovery and comeback — going.”

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Super Bowl Commercials: False Advertising?

Every year, the hype over Super Bowl ads is almost as big, if not bigger, than the hype over the actual game. And in both cases, some years have delivered better than others. This year was not one of the good ones all the way around. [For those actually interested in football, the Green Bay Packers edged out the Pittsburgh Steelers 31 to 25.)

As for the commercials, if it wasn't the huge number of automobile ads and movie trailers that made it hard to remember which car or movie was being pitched, then it was the ads that managed to offend groups ranging from Tibetans, Italians and senior citizens to women, parents and people opposed to drivers using Facebook while behind the wheel. There were, of course, exceptions, with some commentators offering positive reviews of ads for Volkswagen (with its mini Darth Vader), Motorola (love, flowers and Big Brother), Pepsi (love in a can), Chrysler (love note to Detroit), Best Buy (a space-age Justin Bieber), E*Trade (talking babies) and CarMax (mermaids and geeks), among others. The ads, good or bad, cost advertisers between $2.5 million to $3 million for a 30-second spot, according to news reports.

KnowledgeToday asked Wharton marketing professor David Reibstein to give us his views of this year's Super Bowl ad tournament.

”Rating the best ads for the Super Bowl always depends on what criteria are being used," says Reibstein. "Most of the popular ratings are based on how much enjoyment people got by watching the ad. It is not necessarily the best-producing ad for the firm. In fact, often, it is quite the opposite. Yet, many of the ad agencies that produce these ads are striving to get attention and to demonstrate their creativity and production capabilities while paying less attention to whether the ads will yield the desired results for the firm."

Below, in his own words, are Reibstein's favorite Super Bowl XLV ads (in no particular order):

  1. The Bridgestone ad with the beaver -- has an animal, which helps ... and it clearly states a product benefit.
  2. Pepsi Max had several ads, but the best was “Love Hurts”. It is very cute and communicates the product benefits. I also liked the one with the date where we could hear what each of them were thinking.
  3. CarMax was unusual and not a well known brand, but you got the [message] that they were all about service like in the “good old days.”
  4. The Coke ad with the border crossing illustrated we can let issues between us go away for a Coke.
  5. The NFL ad showing all the old TV programs with football in them [illustrates] how pervasive the sport is in all parts of our life — with programs from different eras and for different audiences. The nostalgia was great and undoubtedly held attention.

My least favorite ads were those that focused on the production, often sci-fi, to demonstrate [technical] capability but had little information about the product. Several ads fit into this category.

  1. One that I thought was hilarious, but sent the wrong message, was the Dorito ad with the dog running into the door. It showed that Doritos are a big draw for dogs and would make a great dog treat.  Wrong message, yet I am sure it will get high ratings.
  2. The VW ad with the powerful Darth Vader was cute, but says absolutely nothing about the car.
  3. The Coke ad was too much sci-fi and got distracted by the production.

As for the wisdom of companies spending $3 million for a single 30-second ad, Reibstein notes that it is a question of “simple logic:” Approximately 100 million viewers are watching these ads, he says, which is “just under $30 on a cost per thousand (CPM) basis. That’s in the ballpark for what you pay for a normal ad, plus all these ads get re-shown on so many different websites and in so many newspapers that the total amount of exposure is much greater. So while it looks like an outrageously expensive process, it’s probably a pretty good bargain.”

The $2.4 Million Dollar Question: What Is the ROI for Super Bowl Ads? Knowledge@Wharton

Super Bowl Showstoppers: Despite the Economy, the Big Game Is Still on for Advertisers: Knowledge@Wharton

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