Tag: health care

Saving Lives through the Power of the Crowd

When someone goes into cardiac arrest, a number of different factors figure into his or her chances of staying alive. Doctors call it the chain of survival. Along with dialing 911 and administering CPR, an important link in that sequence is the use of an automated external defibrillator or AED, which restores the patient’s heart to a normal rhythm.

AEDs are easy to use — even children can be taught to operate one. But they are often hard to find. Unlike other medical devices such as pacemakers or artificial joints, there is no method for tracking where AEDs are located and when they are used. In many cases, a business may have an AED, but patrons and employees might be unaware of it, or of where it is located.

A new effort being launched by researchers from the University of Pennsylvania aims to tap into the power of crowd sourcing to create a mobile app linking the locations of all the public AEDs in Philadelphia to a person’s GPS coordinates. At the same time, they are studying the most effective ways to employ crowd sourcing as a means of furthering research.

“Our challenge as researchers is how do we improve people’s chances, or give them the opportunity to survive cardiac arrest, by improving access to these devices,” says Raina Merchant, a professor of emergency medicine at Penn’s Perelman School of Medicine. “To do that, you really have to know where they are. One approach for finding them is to hire a team of research assistants to go door to door and look and build a map. But that takes a lot of time, and the information becomes very static.”

That method can also become very expensive, notes Wharton operations and information management professor Shawndra Hill. “Basically, we’re talking about the idea of divide and conquer to the nth degree, where ‘n’ is the number of people willing to participate,” she says. “Oftentimes, people are willing to participate … at a lower cost than it would cost the researchers to participate themselves. You also get scale because so many more people are participating. And if you incentivize people correctly, you can do things faster just because there are more people.” She points to Amazon Mechanical Turk, a division of Amazon Web Services, as an example of this. The site recruits people to complete simple tasks, such as writing product descriptions or labeling documents, for relatively low fees.

Dubbed the MyHeartMap Challenge, the Penn contest is scheduled to launch January 31 and run until March 13. Contest participants will use a free app that can be installed on their mobile phones to take pictures of AED devices in public places in Philadelphia. They then send the pictures to the Penn research team through the app or via the project’s web site. Eventually, the researchers would like to expand the project to create a nationwide, crowd sourced AED registry. “In today’s networked society, it makes a lot more sense to actually use social media and social networking to collect this data, and engage the public as citizen scientists,” Merchant notes. “We thought we could probably get much better data by, for example, having people who work at a Starbucks or who are headed into the coffee shop, or the place where they work, take a picture [of the AEDs that they see]. It raises their situational awareness about their environment, and it helps us build a map so that somebody else could use that information.”

If a sufficient number of unique AEDs are identified, the person or team that finds the most devices during the MyHeartMap Challenge will be awarded $10,000. Organizers have also singled out several pre-identified “golden ticket” AEDs around the city that will net $50 for the first person to send in pictures of them. Participants are encouraged to leverage their social networks to help in the challenge, meaning the winner could turn out not to be the person who physically hits the streets to find AEDs, but the one who designs the most creative way to motivate friends and other contacts to do so. “At least one international team from outside Philadelphia is putting together a pretty sophisticated method for locating AEDs,” Merchant says. “We’re hoping a lot of different teams from across the U.S. and outside the U.S. want to [participate.]”

Structuring the contest and choosing the reward was a key part of the project: Not only do the researchers want to interest enough individuals and teams to create a comprehensive map, but they also want to find out what types of rewards incentivize crowd sourcing participants to deliver the most — and the most accurate — data. “Crowd sourcing is increasingly being used in public health, in disasters and emergency preparedness and in planning large events, with people quickly submitting information about what’s happening in those contexts,” Merchant notes. “But we need more data on how we validate the information that we get from the crowd, and how we understand what crowds are best able to answer and when that information is actually accurate.”

The Philadelphia project is meant to be a pilot that would later be expanded to other cities and other parts of the country. Organizers plan to use what they learn from the first MyHeartMap Challenge to design future contests. “We’re excited about the competition for two reasons,” Hill says. “To learn about crowd sourcing and because this particular application has the potential to provide information that could save lives.”

To learn more about the MyHeartMap Challenge, visit the project’s website: http://www.myheartmap.org.

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The Evolving Relationship between Games and Health Care

When the Robert Wood Johnson Foundation began working with researchers in 2004 to study how video and online games could be used to promote health, there was very little interaction between the two industries.

“We noticed that people tended to play games for a long time and that they learned how to operate and thrive in very complex social environments, and that learning appeared to be very sticky. We decided to bring games into health care and see where we could use them to help patients do a better job of managing chronic disease,” Paul Tarini, a senior program officer at the Robert Wood Johnson Foundation, said during a keynote talk this week at “The Impact of Games and Play on Health.” The conference was organized by the Center for Public Health Initiatives at the University of Pennsylvania.

The foundation invested in two key areas: research into how new and existing games could be incorporated into the treatment and maintenance of patients with chronic health conditions, and efforts to bring together experts from the health care and gaming fields to see how the two industries could work together.

Researchers from Long Island University studied how the video game Dance Dance Revolution could be used to help people with Parkinson’s disease increase their balance and motor coordination. A team at the Children’s Hospital of Philadelphia designed a game to help children on the autism spectrum learn to recognize nuances in faces and facial expressions. “Games aren’t a magic bullet,” Tarini said. “They have to be a part of something larger. And games don’t need to be expensive and have high production value, but they do need to be fun. Games that aren’t fun to play are failures.”

As technology and the health care industry continue to mature, however, Tarini said the conversation is shifting from the use of gamification in relation to specific diseases to how it could be used to create healthier overall populations. “There’s a higher level of interaction, of people saying … ‘How can I get games to help health care outcomes at scale?’ How can we build games about probability and risk that can change the nature [of the way] people approach HIV or to reenergize immunization campaigns?”

The family doctor used to be a patient’s primary source of information and understanding about his or her health. But the growth of social networks and sophisticated data systems make it easier than ever for health care professionals and patients to share knowledge and gain support from their peers, Tarini said. In that context, games can be one of the connectors that incorporate a plan for good health into all the related facets of a person’s life, he added. “We have an opportunity to use games to rework the basic foundation of health care. The system is designed to treat disease…. But we all know that health is much more than the absence of disease.”

To read more about how other industries, in addition to health care, are investing in gamification, check out this special report from Knowledge@Wharton and this recent post from KnowledgeToday.

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Can India Make a Global Impact with Its Innovations in Services?

For the past 10 years, Indian cardiac surgeon Devi Shetty has been working relentlessly to drive down the cost of quality cardiac care in India and to make it accessible to the masses. At his Narayana Hrudayalaya chain of cardiac care hospitals, Shetty offers heart surgeries at a fraction of what it costs across the world. The cost savings have been achieved through what he terms “process innovation.”

Shetty is now looking to take this service model outside India with a 300-bed hospital in the Cayman Islands. Over time, the facility is expected to expand to a 2,000-bed multi-specialty hospital. Talking recently to economic daily, Business Standard, Shetty said: “The Cayman Islands is an hour’s flight from the U.S. We intend to offer cost-effective treatment for the citizens of the U.S. and also for those who are under-insured. We will also cater to the local population.” Shetty is now looking at creating a presence in Malaysia.

With spiraling health care costs a matter of serious concern across the world, Shetty’s model could be a game changer for the global health care industry. Rana Mehta, executive director PricewaterhouseCoopers, notes: “The Indian model of health care is a very cost-effective one and is attractive to both developed and developing countries.” Rana says that, within the health care sector, services like diagnostics could also be an area where Indian companies can make a significant mark worldwide.

K. Raman, practice head (infocomm, media & education) at the Tata Strategic Management Group, an independent management consulting firm, points out that health care spending is high all over the world both at the individual and government level. “Any solution that brings down the cost of health care delivery can have a large scale impact,” he adds.

But this is not about health care alone. Shetty’s move needs to be seen in the larger perspective of services from India having the potential to be game changers and redefining various sectors across the globe. It has already happened in the information technology and business process outsourcing (BPO) industry. Not only are Indian IT and BPO companies servicing their global clients from India, they are increasingly taking their model outside the country and setting up centers in different parts of the world. Other global players have had to follow suit.

In the telecom industry, Bharti Airtel, India’s largest telecom player, is seen as a pioneer in introducing a new, low-cost business model. Last year, the company took its learning from the Indian market to tap African consumers through its acquisition of Zain Africa. Bharti plans to look at other markets, too.

According to Raman, services from India that are built around innovations to cater to the unique needs of the Indian market have global potential. Education, he says, could be another sector where India could make a mark. He points out that education, like health care, involves significant spending at the government and individual levels. The sector has a large nation-level impact; needs to be delivered over a wide area and can leverage technology in a big way. “If India is able to address its own internal challenges in this sector, particularly in terms of quality and reach, it could be replicated across many countries,” Raman notes.

He goes on to add: “As a concept, frugal innovation has been there for some time. The whole idea is around innovating for developing countries and then taking the same innovations to developed countries. Until now, this has primarily been on the product side. Taking low-cost service methodology to other countries is a logical extension.”

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Private Equity Pushes East

Everybody it seems — from banks to corporations involved in consumer or business-to-business goods and services – is looking toward key emerging markets and Asia as the strongest areas of economic growth in coming years. You can add private equity firms to that list, too.

For these specialized investors, the booming economies in Asia and the developing world offer attractive investment opportunities – from health care to wireless technology, says Glenn Hutchins, co-founder and co-CEO of Silver Lake, a global private equity investment firm. He made the comments at the 2011 Wharton Private Equity and Venture Capital Conference, where he also added technology as a more general category for private equity investors to target.

“If you can position yourself in a growing part of the U.S. and the global economy, there is a very bright future ahead of you,” said Hutchins, whose firm has $14 billion in assets and offices in New York, California, Europe and Asia.

Despite that bright outlook, the economic drag of the financial crisis continues to make the recovery far weaker than those that have typically followed downturns in the U.S. and other developed parts of the world, Hutchins said. “Usually, the deeper down you go the steeper you come back.” But this time, the “bounce back is anemic by contrast.” Hutchins is a former adviser to President Clinton on health care and economic policy. He also is chairman of SunGard Corp., a software and technology services provider, and a director of companies including telecommunications provider MCI and TD Ameritrade Holding Corp.

The notion that recessions caused by a financial crisis tend to be much deeper and longer than the average recession has been documented going back a couple of hundred years by Carmen M. Reinhart and Kenneth Rogoff in their book, This Time Is Different: Eight Centuries of Financial Folly.

Looking five years ahead, Hutchins predicted the global economy will expand through 2015, with most of the growth coming in Asia and other parts of the developing world. Silver Lake is gearing up for this, he said. Employees are told, “You may not like the food. You may not like the jet lag. You may not like missing your kid’s soccer game, but you’ve got to go” to the emerging markets, particularly Asia. “Not only that, but we’re going to move you there.”

To read the full Knowledge@Wharton article about Hutchins’ views on the future of private equity and the global economy, see this article from the soon-to-be published, 2011 Wharton Private Equity Review: Battling Headwinds: Private Equity’s ‘Bright Future’ in Technology and Developing Economies.

And here is Knowledge@Wharton’s recent article on the economic outlook: The Economy: When Will Happy Days Be Here Again?

 

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The Urge to Merge

Merger and acquisition activity looks set to rise in 2011, according to a new survey by Knowledge@Wharton and KPMG LLP.

Nearly two-thirds of respondents to the survey were more optimistic about the merger and acquisition (M&A) environment this year compared with their attitudes a year earlier. Key reasons for the higher optimism include a more stable economic environment, stronger buyer confidence and improved debt and equity markets.

The survey, conducted by Knowledge@Wharton in collaboration with KPMG LLP, generated 992 responses from executives at public companies, private firms, and hedge and private equity funds. Over half of the respondents were active buyers last year.

Three industries are likely to lead the M&A activity, respondents noted: banking, financial services and health care.

Just this morning Sanofi-Aventis, the French pharma company, announced it will buy Genzyme under a $20 billion cash deal (plus performance-related payments). It was the largest acquisition in the last two years in pharma and the second-largest ever in biotech.

Other industries likely to see relatively strong M&A activity include energy and technology. Additional drivers of growth this year, according to the survey, include an interest in:  increasing revenues, growing market share, extending geographic reach and entering new business lines.

Two-thirds of respondents think North America will be the most active in M&A, with China and India expected to be the next most active markets. But overall, North America remains the world leader in M&A volume. In the U.S., despite a slight drop in the fourth quarter of 2010, M&A activity for the year was well ahead of 2009. Last year, 445 deals in the U.S. totaled $33.9 billion, according to Dow Jones, a 17% increase in deal activity from 2009.

Dan Tiemann, KPMG’s Americas region transactions and restructuring leader, notes, “At the end of 2008 and through 2009, companies were retrenching. They were worried about profitability and some were even concerned with survival. Now, those who survived want to grow again and are armed with the cash and the stronger stock valuations to do so.”

Saikat Chaudhuri, a Wharton management professor, agrees. During an economic crisis, M&A is used more for survival than for growth. “Now, as we are coming out of the crisis, companies don’t want to miss new opportunities. Leaders want to extend their lead.”

But Chaudhuri cautions that the recovery may not be uniform and smooth. “There will be hiccups along the way…. Employment may lag. The debt market may take longer to recover than anticipated. Overall, it will take a while to come out of this mess – a few years at least.” He advises prospective acquirers to look at growth activities with a medium- to long-term time horizon in mind.

The joint survey was sponsored by KPMG LLP.

Download a white paper with the survey results below:

Knowledge@Wharton/KPMG LLC M&A Survey

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