Tag: Eric T. Bradlow

$133,000 Per Second

We hope that advertisers weren’t expecting any sales or discounts this year on February 5, the date of the 2012 Super Bowl. Last year the average cost for a 30-second spot was $3 million. This year it’s $3.5 million, with some ads going for $4 million.

As it turns out, the question about discounts is irrelevant: According to a recent article in the Philadelphia Inquirer, all the ad spots had been sold by the end of October, although the pregame show still has time available. The article notes that we can expect the usual companies to be on view — cars, snacks, movies and beverages — along with some new entrants.

A spokesperson for NBC’s just-launched Sports Network (NBC is now owned by Comcast) didn’t identify the newcomers, although an article in the The New York Times reported that Hyundai has bought five spots before and during the 2012 game, to be held in Indianapolis, for an undisclosed amount of money. Hyundai, as the Times story notes, has performed well in the U.S. market, and no doubt hopes to emulate the success that Chrysler had in last year’s two-minute Super Bowl ad featuring Detroit rapper Eminem.

As always, the question arises: Is $4 million, or $3.5 million, too much for a company to spend on one short ad?

Wharton marketing professor Eric T. Bradlow suggests that “for most companies, the direct impact of the advertising may not be worth the cost, but the opportunity to generate a large amount of buzz after the event has the potential to significantly generate” increased product awareness. “One thing I could imagine happening in the future is differential pricing depending on who is in the game,” he says. “If it is the New York Giants against the New England Patriots, the target demographic might be quite different than it would be if it’s the Green Bay Packers against the Cincinnati Bengals.” [Editor's Note: The Bengals lost yesterday to the Houston Texans.)

Can viewers expect one or two companies to stand out from the pack -- like Apple did in 1984 with its Macintosh ad, or Volkswagon did in 2011 with its Passat ad featuring music from Star Wars and a very young Darth Vader? "By definition, critics and advertisers will rank the ads from best to worst, and therefore there will be a best ad and a worst ad," Bradlow notes, adding, however, that "the degree to which all firms use proper market testing suggests that total variability among the quality of the ads should be low." At the same time, "creativity still prevails," and a superstar ad could crop up this year just as it has in prior years.

Given the doldrums that the 99% are in with high unemployment and depressed home sales, will the overall tone of the ads be less raucous than usual, or are consumers looking forward to irreverence and sophomoric humor? Bradlow predicts that advertisers "will stay away from certain topics, and offer [viewers] more opportunities to laugh.”

Last week’s Iowa caucus showcased the tight Republican race for the presidential nomination. Will politics play a role in this year’s ads by offering candidates a chance to differentiate themselves in front of a large audience? “Political ads can be very effective,” Bradlow notes. “You may see real political ads or spoof ads. It will be interesting to see if any of the candidates participate. My guess is that they will be too risk averse to do so.”

If Bradlow could give one piece of advice to Super Bowl advertisers this year, what would it be? “Test your ad well before it ever appears. Make sure the emotions it evokes are consistent with your brand. Memorable is not the only factor. Memorable and consistent are more important.”

Featured Professors:
Posted in Knowledge@Wharton Today | Also tagged , , , , , | 1 Comment

Yahoo: Let’s Make a Deal

As Google, Microsoft and other potential suitors continue to explore the idea of buying Yahoo, the question remains: Who would benefit most from such a purchase, and why? 

According to Wharton marketing professor Eric T. Bradlow, co-director of the Wharton Customer Analytics Initiative (WCAI), Google, with its prior acquisition of DoubleClick, “would have a unique opportunity to utilize its in-house technology to monetize Yahoo’s installed base. Revenue on the Internet is still driven by traffic, which is a function of having unique and important content.” DoubleClick, purchased in March 2008, provides ad management and related services for buyers and sellers of digital media advertising.

Google could also bring its recently launched social networking Google+ to Yahoo’s audience of nearly 700 million unique visitors, according to a report in the Wall Street Journal. In addition, Google would benefit from Yahoo’s relationships with content publishers like ABC News.

Kevin Werbach, Wharton professor of legal studies and business ethics, states that while Yahoo’s massive user base makes it valuable as a whole to acquirers, “the user benefits really come from the individual Yahoo offerings that are differentiated or have well-developed communities.”

Google is in talks with private equity investors to buy Yahoo’s core business, while Microsoft plans to invest “several billions of dollars” in loans to potential bid partners and preferred equity in Yahoo, the Journal report says. Yahoo and Microsoft already have a 10-year search partnership signed in 2009, a year after U.S. antitrust regulators frowned on a proposed Google-Yahoo partnership for web search advertising. Chinese Internet firm Alibaba Group Holdings, in which Yahoo has a 40% equity stake, has also shown interest in buying Yahoo, but has not yet made a formal offer.

If Microsoft’s strategy is successful, it may also push to integrate Skype, the Internet communications service it recently bought, into Yahoo, says a New York Times report. Already, Microsoft’s Bing search engine allows Yahoo to sell ads against responses to user queries.

The “basic question,” says Werbach, is whether Yahoo today is more valuable as a whole or in parts. “Any new owner of Yahoo must choose whether to extract as much revenue as it can from the existing platform, or to re-energize Yahoo as a distinct competitor. The second option would be better for Yahoo’s users, but it’s riskier for potential investors.”

Bradlow notes that while Yahoo has struggled in some ways, it has continued to provide content that attracts millions of unique visitors on a daily basis, especially “a very monetizable set of customers.” Yahoo’s visitors “tend to be heavier-than-average buyers of products and services, and provide a valuable audience for targeted advertiser content,” he adds. Yahoo’s news arm reported 81.2 million unique visitors in August, making it the biggest online news site, the Times report said.

Yahoo reportedly sought out potential investors after firing its chief executive, Carol Bartz, in September. Bartz made way for Yahoo CFO Tim Morse to become interim CEO after a study of Yahoo’s assets and performance by independent directors concluded that the company was not performing as well as it could. Yahoo is “still basically playing out the Internet portal model that it pioneered in the 1990s,” Werbach told Knowledge@Wharton Today at the time, adding then that “Morse, or whoever takes over as the permanent CEO, needs to make a major strategic decision: Sell the company or bet big on a big idea.”

Price could be a major sticking point as Yahoo’s suitors cobble together a deal, according to the Times. “Private equity firms have indicated they are unwilling to pay much more than Yahoo’s current market value of $20 billion, arguing that the stock price already includes the expectation of a sale,” the article says.

Putting the right price tag on Yahoo may be a tough call, but the space it operates in offers advertisers a value they cannot ignore. “What social media has allowed companies to do is listen to customers in real time,” said Bradlow in a recent Knowledge@Wharton interview. “You think about the biggest problem companies have: What is it? It’s customer defection and churn. You know why? Because you spend a huge amount of money on acquisition costs, [but] many customers don’t stay around long enough” to justify that expense.

 

 

Featured Professors: ,
Posted in Knowledge@Wharton Today | Also tagged , , , , , , , , , , , , , | Leave a comment