Tag: E-bookE-book

More Wizardry in the Book World

As if Harry Potter hadn’t shaken up the muggle world enough already. Now comes word that J.K. Rowling, author of the Harry Potter series, is launching a website called Pottermore, which will sell ebook versions of the wildly popular books directly to the public. Pottermore will offer more than ebooks, however; it will create a whole Harry Potter universe, with an additional 18,000 words of content about the books’ characters, plots and settings along with interactive games, vivid new illustrations and more — all designed to cement the love affair between Rowling and her legions of devoted fans.

Pottermore, which will go live on July 31 — just for some; see the website for explanation — will be the only place consumers can buy the ebooks beginning in October. They will not be available from Amazon’s Kindle store, Barnes & Noble’s Nook store, Apple’s iBookstore or other online stores, according to press reports.

Although traditional publishers and online stores can still sell print copies of the Harry Potter series, Rowling’s move is sure to upset the industry, and give new impetus to the discussion about digital rights ownership. Rowling, unlike many authors, never signed away the digital rights to her books.

Changes in technology “are threatening publishers’ historic role in the reading value chain and their ability to get paid for carrying out that role,” says Wharton management professor Daniel Raff. “What we are seeing is the potential for digital delivery of texts to effect a kind of disintermediation. This might play out in any of a variety of ways, but imaginable scenarios involve radically changed roles for traditional retailers, wholesalers, publishers and, of course, printers.”

Rowling can pose a threat to the traditional publishing model “because she is not an anonymous author of genre literature, but rather a brand in herself,” Raff says. “This is why she succeeded in retaining digital rights for herself when authors with less market power were simply offered contracts reserving digital rights to the publishers on a take-it-or-leave-it basis.”

Big publishers, he adds, “are undoubtedly very nervous” about the impact that this initiative — and its possible success — might have “on the willingness of future potential Rowlings to cut the old-style deal rather than reserved-rights deals.” Of course with the typical first-time writer, a publisher does not have any guarantee of huge sales, he notes. “I would expect the main consequence of this to be different royalty rates for digital sales, not wholesale changes in boilerplate terms.” He predicts that the success of sites like Pottermore will depend on how much distinctive content they can offer.

As for the question of “the degree of digital rights protection involved, this is not yet clear and will be interesting,” Raff notes. “Some arrangement making onsite-distinctive material accessible only to people who have paid to download copies will probably be one means of combating piracy.”

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A Better Way to Buy Books?

Simon & Schuster, Penguin Group USA and Hachette Book Group announced plans on Friday to launch a new book site this summer called Bookish.com. The site will offer consumers a smorgasbord of options, including the ability not only to buy books, but also to recommend books to friends, read book reviews and excerpts, download books to certain mobile devices and find information about individual authors, according to articles in The New York Times and The Wall Street Journal.

 In the Journal article, Carolyn Reidy, CEO of Simon & Schuster, described the site as “a one-stop shop for consumers because today they feel they have to go all over the place to find what they want to know,” adding that other publishers are expected to join the venture.

David Shanks, CEO of Penguin, told the Times that the site will “embrace all the amazing marketing materials that publishers have been doing on their own sites and put them together on one site,” thereby helping to provide an answer to a consumer who wants to know, “Which book should I read next?”

Wharton faculty who follow the publishing industry have mixed reactions to the venture. Stephen Kobrin, publisher and executive director of Wharton Digital Press, says that while the disintermediation of retailers — cutting out the middlemen (wholesalers or retailers) and selling directly to consumers — “has gotten a lot of attention, the most interesting thing about Bookish.com is the attempt to create a community of readers online.”

As fewer and fewer readers shop in bricks-and-mortar bookstores, generating awareness of new titles becomes more and more of a problem, he adds. “In the past, readers often selected a book through browsing a section of a bookstore – current events, fiction, biography, etc. – and in-store merchandising played a large role in any publisher’s marketing program. With the segment of readers served by physical stores shrinking, online sites provide the potential for interested readers to find out about new books and authors that might be of interest, to look at reviews and even discuss what they like and do not like with others. Bookish.com may provide a way to drive readers to books in the absence of a physical pre-purchase experience.”

But Kobrin cites “one big caveat…. If the site is seen as just one more attempt by publishers to push their books — if it is seen as primarily advertising and sales driven — the odds of developing a real community of readers drops. If Bookish.com is going to be successful, it may have to allow reviews and discussions of competitors, other than the three founders, to be posted.”

Wharton marketing professor Peter Fader describes the venture as “an example of history repeating itself. You look at the music industry now, and it’s an abysmal failure, despite efforts to do similar things along these lines. People forget the history of services like Pressplay [and MusicNet] – music downloading services that supported the labels but didn’t serve up content quite the way people wanted it. These services said, ‘We are going to embrace the digital age but we’re going to do it on our terms.’”

He acknowledges that Bookish.com is a somewhat different proposition. The music services “were more about downloading” as opposed to Bookish.com’s goal of creating a community. However, “people won’t have a really big compelling reason for going there unless there is more commercial activity or at least the ability to get content.” Fader sees the publishers as “taking their old ways of doing things and transporting them into the digital space as opposed to coming up with a stunning new model. It is basically the same people running it. There is no reason to believe they will shake things up.”

Publishers, Fader adds, are “very good at defining who the next hot author will be, and they are good at editing, but they are not good at selling and never have been. For most of their existence, they disdained it…. The only way publishers will learn is by letting outsiders in.” Unlike the music world, which had Napster, the publishing world has “no single place where everyone wants to come together and where the industry can [offer] its stamp of approval. Just having the publishers hang out a shingle isn’t going to create demand.” The good news, he adds, is that there are no such “places” now in existence, so the industry is not in competition with anyone in that space.

Fader also points to the difficulties that Amazon has had “trying to create its own imprints or pushing new content through the Kindle. It hasn’t worked.” Conceptually, on paper, he adds, Bookish.com could be successful. “But it won’t be, because publishers won’t be able to really truly embrace and leverage the technology,” relying instead on “an online equivalent of traditional tactics.” In addition, the initiative will require “a massive top-down marketing push. There is no existing groundswell of interest. It would be better if the publishers had a competition and told entrepreneurs to build an online one-stop shopping book world, because right now [the publishers] are not capable of creating the right kind of buzz themselves.”

Wharton management professor Daniel Raff considers Bookish.com “a step in the publishers’ attempt to reach out to a clientele which looks for books online, or might look for books online…. I have the impression that the major publishers already invested in these capabilities haven’t yet seen very satisfying returns from them.” He also characterizes the new site as “an attempt to mimic various attractive features of the main Amazon book site but without the central attraction of that site — its scope. In itself, this seems likely to leave the publishers better off than they were, but not that much better.”

The interesting detail, he says, concerns “the file formats. If I read correctly, the publishers are not committing to that yet. I think that the big question in these matters now is, ‘Who can download?’ We have seen distributors and device manufacturers trying to become monopoly suppliers to some large group of potential customers, using the size of the locked-in group to sign up more titles but also using the locked-in relationship to throw their weight around — such as by imposing pricing schemes on the publishers, who in this perspective feature as manufacturers. That is, in a sense, backward integration without bothering to buy up the upstream firms. This is the upstream firms gesturing at fighting back.”

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No Volcanic Ash but Plenty of Book News

Last year, volcanic ash spewing down from Iceland limited the number of attendees to The London Book Fair. This year, no such impediments exist, and the 2011 Fair opened today, with more than 23,000 people from the international book publishing industry expected to attend. Each year at the conference, upcoming books are publicized, and subsidiary and translation rights are bought and sold.

 It’s a whole new chapter in the publishing world, given the increased sales of ebooks and a rise in the number of electronic reading platforms, from Apple’s iPad to Google Books. Indeed, the Fair, which will now cover “all things digital,” featured a one-day digital conference yesterday where the evolving question of global ebook distribution was discussed, among other topics.

Liz Thomson of BookBrunch reported last week on the global rights issues that have been intensified with the growth of ebooks. Traditionally, subsidiary and translation rights have been licensed to publishers in specific territories. Now, with global distribution an option, many publishers have the option of distributing directly into territories that were once difficult to reach without licensing the rights.

Also today, the Wharton School of the University of Pennsylvania announced the launch of its global, all-digital publishing arm, Wharton Digital Press, which joins a growing number of new digital publishing initiatives, including TED Books, Seth Godin’s Domino Project and The Atavist.

Wharton Digital Press has partnered with Constellation, a service of The Perseus Books Group, which offers digital services for independent publishers, including ebook distribution and sales and digital print-on-demand. The Press will publish ebooks, enhanced ebooks, mobile apps and print books available through print-on-demand technology. Directed to a general business audience, the Press’s areas of interest include management and strategy, innovation and entrepreneurship, finance and investment, leadership, marketing, operations, human resources, social responsibility, business-government relations, and more.

According to Wharton professor Stephen J. Kobrin, publisher and executive director of the new press, “Wharton Digital Press and its authors will be true partners in a very innovative global digital publishing venture. Together with our readers we will establish a community to share bold and insightful thinking and help managers meet the challenges of today and tomorrow.”

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Latest Buzz in the Book Business

Borders is expected to file for Chapter 11 bankruptcy this week, a move that would allow it to keep operating while it restructures amid what are anticipated to be significant layoffs and store closings. Meanwhile, The New York Times Sunday book review section announced two new lists in its print edition: One has fiction and non-fiction ranks that combine print and ebook sales, and the other has only ebooks sales, both fiction and non-fiction.

 KnowledgeToday asked two Wharton management professors — Daniel Raff and Stephen Kobrin — to analyze the impact that these two developments will have on publishers, authors and readers: 

 KT: Does this latest news suggest that bricks-and-mortar stores no longer have a future?

 Raff: The publishing industry is in a period of business model uncertainty, and these events will make re-evaluation of strategy seem only more urgent. Local independent bookstores whose operators had figured out how to make themselves something of a destination will see their position strengthened: There are not so many such stores but perhaps more than one might think. Marginal independents will face less bricks-and-mortar competition but no particular respite from the pressures posed by Amazon and ebooks. 

 Barnes & Noble is certainly better positioned than Borders was relative to the ebook world. It remains to be seen whether they are positioned well enough and, indeed, what the eventual market share of electronic books will be. The traditional book isn’t going away anytime soon, but whether the market will remain large enough … to sustain national chains like Borders is an open question at the moment.

 Kobrin: While it is speculative, I think (perhaps hope) that there will be an enlarged role for independent book stores that add value to the book shopping experience. Stores that have knowledgeable staff, provide a very congenial and productive venue for shopping, perhaps specialize and most important, provide readers with the means to sort through the flood of books being published in one form or another may well survive and even thrive. As it becomes harder to find a decent selection of books in bricks-and-mortar stores, it will be increasingly difficult for readers to find a way to become aware of, and evaluate, books.  

 KT: What will be the immediate impact of a bankruptcy filing on Borders’ employees (e.g. layoffs, store closings) and on the public?

Raff: One consequence of reorganization will be that current Borders customers will have fewer opportunities for visiting the local store and thus fewer books they can browse in the traditional way and contemplate buying. Publishers will also lose an opportunity to put their wares directly in front of potential customers. Publishing is still a make-to-stock business and those stocks will go down: I expect that first printing numbers for the big commercial publishers will decline considerably in the near term. 

 Kobrin: People will miss book stores. To the extent that Borders and the other big box stores took the industry in what became an untenable direction, there will be a gap that needs to be filled.  

 KT: How did Borders get to this point, given that it was such a success story during the 1980s and 1990s? What mistakes did it make along the way that led to this decision?

 Raff: Borders first came to widespread public attention in the 1990s on the strength of innovative inventory management software which enabled the firm to merchandise its stores unusually broadly. Many of its stores had a breadth of offerings previously only familiar in the central business districts of major cities and in large university towns.  This development was a very positive thing for America.

 The company eventually met competition … from Barnes & Noble and then, more problematically, from Amazon. Amazon did not really offer in-store experiences [like those] that many Borders customers valued, but it did offer tremendous variety and relatively rapid delivery — both of these with a very different cost structure. Borders never really invested adequately in online sales, and it was left very far behind when the age of electronic transmission of texts came upon the business. It now clearly has excessive fixed costs for its revenue flows and, in particular, too many stores. We will surely see a much smaller company emerging from any bankruptcy reorganization. The longer-term prospects of such a slimmed-down company are not yet clear.

 Kobrin: First, changes such as Amazon’s business model and later, the emergence of ebooks have disrupted the entire industry. Second, Borders’ original Ann Arbor (Michigan) store was a very large entity with tremendous depth in stock, especially backlists, and a very knowledgeable staff. As they expanded, they moved into larger stores outside of city centers in malls that were high rent locations that required volume.

 This led to a focus on best sellers at the expense of depth — transactions as opposed to inventory — and the need for staff that probably took them beyond people who were really knowledgeable about, or even very interested in, books. That left Borders very vulnerable to Amazon: If you can get the book in two days at a significant discount, what value did Borders add?

 KT: What are the implications for publishers and authors of The New York Times Book Review’s two new lists?

 Raff: The general thought in the trade about The New York Times ebook best-seller lists is that it is a sign of the times in both senses of the phrase. Yes, significant numbers of books are now being sold in the new format. There is some skepticism that the Times is measuring the sales particularly accurately, branded and salient though its list may be.           

 Kobrin: It may give both authors and publishers a better sense of the market and where and how it is growing. However, there is a real danger here, and I am not sure that this is entirely a good thing. One of the problems with trends in bricks-and-mortar stores over the last few years is that it has become harder and harder to get middle market books distributed and displayed. Ebooks overcome that problem as display space is not an issue on the web, and the emergence of ebooks should allow readers access to a much broader range of books than before. Given that, I am not sure that focusing once again on best sellers will be productive.

 Upended by eBooks: Is This the Last Chapter for the Book Business? Knowledge@Wharton

Pull vs. Push: Publishers Search for New Ways to Help Readers Discover Their Content: Knowledge@Wharton

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