Tag: Decision Processes Center

Sandy’s Costly Aftermath

The photos, damage reports and human interest dramas are today’s top story across many media outlets in the aftermath of Hurricane Sandy, whose broad geographic reach has ensured it a place in the hurricane history books.

What one word would Wharton professor Howard Kunreuther, co-director of Wharton’s Risk Management and Decision Processes Center, use to describe Sandy? “Horrendous,” he says. “It’s the worst of the century because of a combination of factors – its incredible reach along the East coast, its incredible damage to New York City and Long Island and the incredible amount of flooding along the New Jersey coast, including Atlantic City.”

While some industry experts estimate that Sandy will cost the economy between $10 billion and $20 billion, Kunreuther says he has heard that the number could be as high as $50 billion. “It all depends on how quickly power can be restored, he says. “Business interruption risk could be very severe if it takes a long time for some companies to start functioning again.” The $20 billion figure could balloon up to $30 billion or $40 billion, “and we still haven’t estimated a lot of the damage yet.”

Financial services is one industry that suffered obvious disruption. The stock market closed for two days, and much of lower Manhattan remains waterlogged. At the same time, it is difficult to estimate the damage because “so much is being done off site but online, including stock transactions,” says Kunreuther. Getting a more complete understanding of this sector – as well as others, ranging from retail and manufacturing to construction and energy — will help determine some of the answers.

Weather experts compare Sandy with a hurricane in 1938 (before hurricanes were given names) that caused significant damage but missed New York City, and with the Galveston, Tex., hurricane in 1900 which killed more people than Sandy (approximately 8,000 deaths compared to between 50 and 60 for Sandy in eight U.S. states and 52 deaths in Haiti), but was limited only to that city. What has been so devastating about Sandy, says Kunreuther, is its huge swath – more than 800 miles – up and down the East coast and inland as well.

Other more recent hurricanes, such as Irene and Katrina, were also catastrophic but had one positive impact, Kunreuther says. “They set the stage for the mayors and governors of the states in Sandy’s way to do what they did, which was to say, ‘Let’s take steps to make sure we are protected; let’s get everyone evacuated; let’s close down the transportation systems in New York and Philadelphia. Even the University of Pennsylvania was closed. [These officials] did the right thing.”

And they can continue to do so, Kunreuther says. New Jersey governor Chris Christie has already talked about rebuilding the shore in New Jersey — making sure building codes are enforced, houses are well designed and appropriate land use regulations are put in place. “This is a target of opportunity,” Kunreuther adds. The best time to make progress is right after a disaster, “when people are paying attention.” Ironically, Hurricane Andrew, which devastated parts of Florida in 1992, also had a positive impact in that the state now has one of the country’s toughest codes for both existing and new buildings.

As for business leaders, “obviously everyone will be aware of the importance of having backup computer systems, extra supplies in other places, anything they can do to protect themselves in case their building is either flooded or is inoperable due to power outages,” Kunreuther says.

Opportunities also exist for the insurance industry in Sandy’s wake, he adds.  “We know that people in many areas are required to buy flood insurance, but they often don’t.” That situation may change with action by the U.S. Congress in July to renew the National Flood Insurance Program (NFIP) for another five years and authorize a study on the role that risk-based premiums and means-tested insurance vouchers can play in the future.

This action relates to principles that Kunreuther and Erwann Michel-Kerjan, managing director of the Risk Management and Decision Processes Center, articulated in their book, At War with the Weather.

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Dealing with Natural Disasters, and Beyond

Last month, Congress renewed the National Flood Insurance Program (NFIP) for another five years and authorized a study on the role that risk-based premiums and means-tested insurance vouchers can play in the future.

For Howard Kunreuther, Erwann Michel-Kerjan and Wharton’s Risk Management and Decision Processes Center, this is a very big deal, and relates directly to principles articulated in their book, At War with the Weather, published in 2009.

“This is such an important piece of legislation from our vantage point,” says Kunreuther, Wharton professor of operations and information management, and co-director of the Center. “It is the first time that Congress has really indicated that a program such as the NFIP should consider risk-based rates as a basis for selling insurance while recognizing that one needs to address the concerns of low-income people by considering the possibility of means-tested vouchers.”

The recommendations coming out of Congress “are ideas that Erwann [managing director of the Center] and I have been talking about with Congressional staff, FEMA (Federal Emergency Management Agency) and others for the past several years,” he adds.

The first principle, outlined in At War with the Weather, addresses risk-based rates and states that: “Insurance premiums should reflect risk to signal to individuals how healthy and safe they are, what preventive or protective measures they can undertake to reduce their vulnerability to illness and/or property losses, and whether buying insurance really reflects efficient risk spreading. Risk-based premiums should therefore also reflect the cost of capital that insurers need to integrate into their pricing to assure adequate return to their investors.”

The second principle – on equity and affordability issues – states that: “Any special treatment given to consumers at risk (e.g., low-income uninsured or inadequately insured individuals) currently residing in hazard-prone areas should come from general public funding and not through insurance premium subsidies.”  

A report titled Disaster Resiliency: A National Imperative was released today by the National Research Council (NRC), an arm of the National Academies of Science. Among their recommendations, the NRC study calls for investment in risk reduction through insurance and other financial instruments that enhance resilience by encouraging mitigation of properties and infrastructure. More specifically, the report indicates that one way to achieve resilience is to tie multi-year insurance policies to the property with premiums reflecting risk. Risk-based pricing can serve as an incentive that communicates to those in hazard-prone areas the level of risk that they face. Use of risk-based pricing could also reward mitigation through premium reductions and should apply to both privately and publicly funded insurance programs.

The report, says Kunreuther, a member of the committee which met for 18 months, included specific mention of insurance vouchers, one of the approaches that the Wharton Risk Center has long advocated.

Kunreuther and his team at the Center elaborate on the issue of vouchers: Low-income families in hazard-prone areas would pay a risk-based insurance premium and then be issued an insurance voucher to cover a portion of the increased cost of insurance. The amount of the voucher would be determined by the family’s income and the magnitude of the increase in the insurance premium. Several existing programs could serve as models for developing such a voucher system: The Food Stamp Program, the Low Income Home Energy Assistance Program and the Universal Service Fund.

Whether the legislation passed in July will make a significant difference in the treatment of natural disasters “is an interesting question,” says Kunreuther. “It’s clearly important to sustain the momentum coming out of the NRC study, and we are doing that, along with other centers and universities. These issues also have an impact on climate change when you think about sea level and flood risk threats, which is another area our Center is working on.”

Kunreuther notes that a book to be published this fall co-authored with Wharton health care management professor Mark PaulyInsurance and Behavioral Economics: Improving Decisions in the Most Misunderstood Industry — advocates the same general principles as At War with the Weather, but “is a much more general book on insurance,” dealing with insurance issues related to property and health care.

Noting his delight over the passage of the NFIP renewal, Kunreuther also says that “the champagne will come out only when people start doing the next steps, such as making everyone aware of the fact that better flood maps are needed in order to highlight risk. It will also be crucial to figure out ways to deal with the affordability and equity issues, which is why the insurance vouchers have such an important role to play going forward.” But overall, he adds, Congress’s action last month “was definitely a cause for celebration.”

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